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Contact us 7 x 24 hours: contact@spoiltlife.com

Free Australia shipping on all orders over A$49

Customer Help

Our happiness team is always here to assist.

Common purchase queries answered

Orders and Shipping

The fulfillment handing time is 2-3 business days, and the delivery takes 7-10days depending on the customer’s shipping address.

You can click Account on the right top cornor to create an account.

Please be advised that your shipping address cannot be revised after the order has been processed or shipped. Kindly update your shipping address to your residential address instead of your temporary address ( eg. Hotels, Airbnbs, etc) as we do not know how long the destination’s customs department will have the package on hold.

We will email your tracking information as soon as your order has shipped. Usually you will receive the tracking number one day after we have shipped your order.

The GST is included in the price.

As an Australian local business, we can ship to Australia national wide for free of all order over A$50. 

For the USA, Canada, UK, Newzeland and other countries, we charge a flat postage.

No, you can also place an order as a guest. But, there are some benefits if you have an account with us:

  • Quick checkout process
  • Easily view your order status and order history
  • Receive updates detailing our new releases and special promotions
  • Get our hottest and exclusive deals

Please contact us as soon as possible so we can change your email address.

We accept all major credit cards (VISA, Mastercard, AMEX, Discovery) and PayPal payments. We do not accept personal checks, money orders, direct bank transfers, debit card payments, or cash on delivery.

We using the best  technology to secure your personal information and credit cards information. When you are purchasing on our store using your credit card, all of the information is  SSL-encrypted and sent directly to our credit card provider’s network, where your card and transaction is authorized and approved. Your credit card information is not stored on our servers.

If you need to swap an item

Returns and Exchanges

Please refer to our returns policy page.

We will issue a refund or send you a replacement asap.

We will issue We will issues a refund or send you a replacement asap.a refund or send you a replacement asap.

You can contact us at: contact@spoiltlife.com, our customer service is 7*24 hours available.

Please be advised that your shipping address cannot be revised after the order has been processed or shipped. Kindly update your shipping address to your residential address instead of your temporary address ( eg. Hotels, Airbnbs, etc) as we do not know how long the destination’s customs department will have the package on hold.

We reserve the right at any time after receipt of the order to accept or decline the order, or any portion thereof, in our sole discretion, even after the Customer receives an order confirmation or after the credit card has been authorized. If the credit card has already been authorized for the purchase and the order is canceled, we will issue a refund to the original method of payment. 

Any cancellation made after an order has been placed, will be subject to a cancellation fee of  $1 AUD regardless of the time the order has been placed (even if it is just a second later) as the merchant processor/credit card charges us a fee for cancellations.

Please note that any orders that have already been packed or shipped cannot be cancelled.

Free Worldwide shipping

On all orders above A$50

Easy 30 days returns

30 days money back guarantee

International Warranty

Offered in the country of usage

100% Secure Checkout

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